Report content / takedown
Last updated: [DATE]
In short: If content made with StudioSet harms you or breaks your rights, tell us at legal@studioset.app. We remove intimate images shared without consent within 48 hours of a valid request. We also act on reports of impersonation or misuse of your likeness, copyright infringement and trademark infringement. This page explains what to send and what happens next.
Draft — to be reviewed by a lawyer before launch.
How to report
Send your report to legal@studioset.app, or write to us at StudioSet, [ADDRESS].
In every report, please include:
- your name and a way to contact you;
- what the content is, and where you found it (a link, a screenshot, or a description of the account or post);
- why you think it should be removed.
If the content is posted on another website or social network, please also report it to that site. We can only remove content stored in StudioSet, and close accounts of people who misuse the Service.
Please do not send us intimate images of yourself. A description and a link are enough.
1. Intimate images shared without consent
This includes nude or sexual images of a real person, whether real or AI-generated, created or shared without that person's consent.
Our Service does not allow sexual content, and our AI providers block it. If you still find such content connected to StudioSet:
- Email legal@studioset.app with the subject line "Intimate image removal request".
- Include enough information for us to find the content (for example, a link or account name).
- Include a short statement that you are the person shown (or are authorized to act for them) and that the image was shared without consent, and sign it (your typed full name is enough).
We remove the content, and make reasonable efforts to find and remove known identical copies, within 48 hours of receiving a valid request, as required by the US TAKE IT DOWN Act. We may also close the account that made it and, where the law requires, report it to the authorities.
If the image shows someone under 18, we remove it immediately and report it to the National Center for Missing & Exploited Children (NCMEC) and other authorities as required. You can also report it directly to NCMEC's CyberTipline.
2. Impersonation and use of your likeness
Personas must be of the user, of someone who gave permission, or invented. If you think someone made a persona or images of you without your permission, or is impersonating you, tell us. In many places, people have a right to control commercial use of their name and likeness (often called the "right of publicity").
Please send:
- your name and contact details;
- a link to, or description of, the content or account;
- a statement that you are the person shown (or are authorized to act for them) and did not give permission;
- if possible, something that helps us confirm it is you (we will only use it to handle your report and will delete it afterwards).
We will review the report and, if it is valid, remove the persona and related images and take action against the account.
3. Copyright (notice and counter-notice)
We respect copyright and respond to notices under the US Digital Millennium Copyright Act (DMCA) and similar laws.
Copyright notice
To report content that infringes your copyright, send a written notice to our designated copyright agent:
Copyright Agent, StudioSet, [ADDRESS], legal@studioset.app
Your notice must include:
- Your physical or electronic signature (a typed full name is fine).
- A description of the copyrighted work you believe was infringed.
- A description of the content you want removed, with enough detail for us to find it (for example, a link).
- Your name, address, phone number and email address.
- A statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act for the owner.
Incomplete notices may not be processed. Please be accurate: in the US, you can be liable for damages if you knowingly misrepresent that content is infringing.
Counter-notice
If your content was removed after a copyright notice and you believe it was a mistake, or that you have the right to use it, you can send a counter-notice to the same address. It must include:
- Your physical or electronic signature.
- A description of the content that was removed and where it appeared before removal.
- A statement, under penalty of perjury, that you believe in good faith that the content was removed by mistake or misidentification.
- Your name, address and phone number.
- A statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the US, any judicial district where StudioSet may be found), and that you will accept service of process from the person who sent the original notice or their agent.
We will send your counter-notice to the person who sent the original notice. If they do not tell us within 10 business days that they have filed a court action, we may restore the content 10 to 14 business days after receiving your counter-notice.
Repeat infringers
We close the accounts of users who repeatedly infringe copyright, in appropriate circumstances.
4. Trademark
If you think content made with StudioSet uses your trademark in a way that confuses people or falsely suggests your brand's endorsement, please send:
- your name and contact details, and your relationship to the trademark owner;
- the trademark, and the country or countries where it is registered (with registration numbers if you have them);
- a link to, or description of, the content;
- a short explanation of why the use is confusing or misleading;
- a statement that the information is accurate and that you are the owner or authorized to act for the owner.
5. Other reports
You can also report content that breaks our Acceptable Use Policy, for example harassment, hate, election deepfakes or scams, by writing to legal@studioset.app with a link and a short description.
What happens after you report
- We confirm we received it. Usually within 2 business days, and faster for intimate images.
- We review it. We check the content against the law and our policies. We may ask you for more information.
- We act. If the report is valid, we may remove the content, disable the persona, warn the user, or suspend or close the account. For intimate images shared without consent, we remove the content within 48 hours of a valid request.
- We tell the user, when appropriate and allowed by law, so they can respond or send a counter-notice. We do not share your contact details with them unless the law requires it (for example, in a copyright notice process) or you agree.
- We tell you the outcome.
We keep records of reports and the actions we take, as described in our Privacy Policy.
False reports
Please only report content you honestly believe is harmful or infringing. We may ignore reports that are clearly abusive, and repeated false reports may lead to action against the reporter's account.
Contact
Reports and legal notices: legal@studioset.app
General questions: support@studioset.app
StudioSet, [ADDRESS]
Related policies: Terms of Service, Privacy Policy, AI content & sharing.